How to Build a Tribe as Fiercely Loyal as Beyonce’s BeyHive
A loyal customer is the holy grail for a business owner. That’s because these raving fans buy more, tell others about you, cost less to...
Customer Loyalty
Lessons From BET Awards Prince Tribute on Making Good on Your Promises
The BET Awards Prince tribute is an example of making good on a promise. When companies don't deliver on brand promises, they risk losing brand...
Brand Your Business Using Online Video
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Study Finds 38% of Small Businesses Offer Customer Loyalty Programs
Customer acquisition promotions like coupons & daily deals will generate 17.7% of total business this year...