Today, we get expert advice from Sonya Smith-Valentine, who has more than 20 years of personal finance experience. Smith-Valentine specializes in helping consumers overcome counterproductive financial behaviors.
Financial All-Star: Sonya Smith-Valentine, CPA, Esq., founder and CEO of Financially Fierce, LLC
Smith-Valentine’s advice: Don’t close unused credit card accounts. Closing a credit card account lowers your credit scores. Also, deal with credit disputes while they are still small problems. Ignoring the issue will turn it into a bigger problem when it shows up on your credit report as a collection.
If customer service doesn’t solve your problem, write to the Office of the President at the company’s headquarters address. Someone in higher-level management will help you solve the issue. And there is
government help available to resolve credit disputes. You can find the right governmental agency to file a complaint or dispute at www.HelpWithMyBank.gov.Stay tuned for more expert advice from our financial all-stars in the coming weeks.