The companies outreach is part of their ongoing effort to fulfill Airbnb’s mission: creating a world where anyone can belong anywhere. Over the last two years, they have been engaged in a series of activities and initiatives to fight discrimination and bias that include:

  • Launching the Airbnb Community Commitment that reads: “I agree to treat everyone in the Airbnb community—regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age—with respect, and without judgment or bias.” Everyone who uses Airbnb must agree to this commitment.


  • Instituting an Open Doors Policy, which ensures victims of discrimination will be given a place to stay and assistance when booking accommodations. Users can now report a case of perceived or actual discrimination and receive immediate assistance.


  • Creating a full-time Anti-discrimination Product Team dedicated to combating bias in any Airbnb rentals that work on a range of projects to fight bias.


  • Convening a series of in-depth meetings with civil rights organizations and leaders, in partnership with The Leadership Conference on Civil and Human Rights, on the changes Airbnb has been making to the platform in its effort to combat discrimination. This coalition of groups includes human rights, racial justice, LGBTQ, religious, labor, disability and women’s organizations.

The company is currently waiting for a response.